Guest management: what changes when you delegate

Continuity across people and tools.

Identify the work that goes through you

To assess delegation, review a recent arrival. Who asked for the arrival time? Who passed it to the cleaners? Who checked that the apartment was ready? List the steps and the points where you had to intervene. This makes the responsibility you want to give hostem concrete.

Define what completion requires

Delegating property readiness involves more than sending a message. It needs an accepted assignment, updates on unexpected issues and final confirmation. Agree on tools, contacts and decisions that stay with you. hostem coordinates those steps within the activated scope; your team carries out the work on site.

Assess the benefit in your operation

After activation, compare similar cases. Which updates still needed your intervention? Where was information missing? Which exceptions were handled correctly? Use those observations to refine the configuration. Pricing includes an initial setup fee and a custom subscription based on the number of properties and delegated responsibilities.